Travel Consultant Mons
Take up the challenge with the TUI smile on your face: the symbol of the appreciation and satisfaction of our customers, and of our employees.
As a Travel Consultant you think from the customer's perspective. Giving suitable advice goes way beyond just booking a trip. Whether it concerns an air holiday, snow break, city break or cruise, you are the main source of inspiration for your customer who wants to go on holiday. Afterwards you inquire how they feel about the trip and even help identify possible destinations for their next holiday. This way we want to give our customers the ultimate holiday experience!
- You welcome the customer and listen to their expectations and are able to perfectly identifty their interests and holiday wishes.
- You draw up a suitable holiday plan so as to meet their expactations, taking into account their budget and informing them about ongoing TUI promotions.
- You tell the customer about the accommodation possibilities, destination, travel documents, insurance policies, car rental, airport transfer and other travel-related products and services.
- You cooperate closely with the TUI Customer Service Center to answer any calls and e-mails from our customers. Regardless of the channel through which the customer booked their trip, they can always count on a TUI employee for professional assistance.
Are you the smile you need?
A degree in Tourism and a first working experience in a travel agency are required so you can be further trained and developed into a real holiday expert.
Thanks to your dynamic, customer-oriented and commercial attitude, you help providing optimal services and achieving our b usiness objectives.
Great communication skills: you are able to help all customers, whether they speak French, Dutch or English. You have an excellent command of at least one of our national languages. Of course we expect you to be bilingual if you work in a bilingual region.
You are accurate and work carefully to guarantee flawless administration.
You are a team player: a sense of solidarity and a pleasant atmosphere among colleagues ensure a nice working experience within the TUI organisation.
Depending on the opening hours of the office, you work with a varying work schedule and work in the evening and/or on Saturdays. Within this scope, you are willing to be flexible.
The TUI DNA 'Trusted-Unique-Inspiring' is in your blood!
Already smiling? There's still more for you!
A challenging job in one of our TUI shops where you will be surrounded and accompanied by colleagues who are passionate about their job. You will get training and sufficient coaching to quickly familiarise yourself with the job, the reservation systems and the working methods of TUI.
We offer you a competitive salary complemented with extra advantages.
You can develop yourself within TUI Group through specific talent programmes and optional training courses. In addition, TUI offers a cafeteria plan which enables you to determine your own remuneration package in accordance with your needs and desires.
Of course, working at a travel organisation offers other benefits as well, such as the opportunity to book your own trips or trips for close relatives with an employee discount. In order for you to be able to fully enjoy these benefits, TUI offers an additional TUI day off every four months on top of the statutory days off!
You will be part of a dynamic company with many international contacts.